Find your route in the search engine.
Enter the address of pick-up and the destination, then pay for the ticket.
Possibility of buying a ticket and learning about the offer.
Helpline available from 6:00 am until 10:00 pm.+48 22 269 20 82
Hoper is an innovative door-to-door transport service with comfortable and fast minivans with a capacity of up to nine people. We do not stop at bus stops or railway stations. The journey is from the address of departure to the address of destination indicated by the passenger, which can be the address of: home, sanatorium, airport, hotel, guest house, dormitory, work establishment, office or any other location. Our services cover all, even the smallest towns within the area of the route. Check our Routes.
On the page Routes presenting Hoper routes, you can check if a given town is located within the area of our operation.
However, the most convenient form of checking the connections of Hoper is the search engine at the top of our website: check if Hoper can take you to the place of destination on the given date by entering the place of departure, place of destination and the date of your journey. After clicking “Find the route”, we will suggest travel options along with the ticket prices and the APPROXIMATE departure times.
The time of each journey with Hoper includes breaks in travelling both for the driver and for passengers. In the case of domestic routes, it is approximately one 15-minute break every2-3 hours of driving. Such breaks are usually taken at petrol stations or car parks equipped with infrastructure for travellers (toilets, stores, food service, etc.). If you have any individual preferences as to the time and frequency of breaks during your journey, you should report it to the driver – in justified cases, in consultation with other passengers, the driver will try to adapt to your needs.
Log in with your ticket number at hoper.pl/en/tickets in order to check the details of your booking and to change the date of your journey, return the ticket, etc.
You can rebook the ticket for another day, on the same route, at the same time. You only have to click “Change the departure date” after entering the ticket number at bilety.hoper.pl.
You can do it by yourself at bilety.hoper.pl, provided that the change refers to the same town. Enter the number of your ticket and click “Change the address of pick-up/arrival”. However, if you want to change the town of departure or destination, you will have to return the ticket and buy a new one.
As part of the ticket price, you can take:
If you would like to order the carriage of extra luggage after buying a ticket, please contact the Customer Service Office by calling 22 269 20 82
You can return the unused ticket before the start of your journey, however, the cancellation fee will be deducted from the ticket value, at the amount contingent upon the time remaining to the closure of sales. You can do it by yourself at bilety.hoper.pl by entering the ticket number. Then, you should click “Return the ticket”. If the sale has not yet been closed, a window will appear asking you to select the seats to be returned and to confirm the return. The money will be transferred to the bank account from which your payment was made. In accordance with the Regulations, the money will be refunded within 14 business days.
If you need any help with your order, please contact our Customer Service Office.
In emergency cases related to your journey, such as vehicle delays, failures, etc. we are available from 6:00 am until 10:00 pm, seven days a week.
Data Protection Officer: Maciej Pytlowany
You can contact him in all cases pertaining to personal data by sending an email to the address: firstname.lastname@example.org.